We service and ship anywhere in the United States, Canada, and most international destinations
Do you offer rush services?
Yes, we offer rush services for an additional fee. Please contact our customer service team for details and availability.
What are your business hours?
Our office hours are Monday to Friday – 9am to 5pm. You can also reach us via email or online contact form outside of business hours. We are here to serve.
What if there’s an issue with my order?
We stand behind the quality of our work. If there is an issue with your order, please contact our customer service team for assistance within 2 weeks of receiving your order.
How do I contact your customer service team?
You can contact our customer service team by phone or email
We offer same day and next day turnaround depending on job complexity and quantities.
Do you source apparel and products?
Yes we do. We offer a wide range of apparel and promotional products from a select group of trusted and high-quality manufacturers and can be your one-stop source for all your branding needs.
How long does the printing process typically take?
The turnaround time for your project will depend on several factors, such as the complexity of the design, the quantity of the order, and your chosen finishing options. However, we strive to deliver high-quality printing quickly and efficiently.
Artwork & Files
What artwork files do I need to send you?
We accept a variety of file formats commonly used in design software. Print ready PDFs or Vector files are best, but if you don’t have these check the following. AI, PSD, Illustrator, EPS, or hi-res JPEG or PNG files.
We understand the importance of accuracy and quality. Our pre-press team carefully reviews each file to ensure it meets our print specifications. This includes checking for color profiles, resolution, and overall print readiness.
We may contact you if we find any issues with your file to prevent errors and delays in the printing process.
We supply PDFs for online approval or printed sample proofs when necessary.
What if I need help with preparing my artwork for printing?
Our team is happy to provide guidance on file formats, resolution requirements, and bleed areas. We want to ensure your final printed product looks its best!
Ordering & Payment
How do I get a quote?
You can get a quote using our online quote form or by contacting us via phone or email for a custom quote.
How do I place an order?
Once you accept your quote, you will automatically receive an online proof link via email. Approving that proof will automatically queue your job for print production.
What payment methods do you accept?
We accept all major credit cards and offer secure online payment processing. We also accept checks and offer terms.
Delivery & Shipping
Do you offer shipping?
Yes, we offer a variety of shipping options to meet your needs and budget. You can choose from standard or expedited shipping during checkout.
Where do you ship to?
We ship throughout the US, Canada, and most international destinations.
Can I track my order?
Yes, you'll receive tracking information once your shipment is on its way. You can also track your order status through your online account on our website.
Find out how Bobkat Printing can bring your designs to life
Find out how Bobkat Printing can bring your designs to life
Simply fill out the form below and upload your artwork. Make sure to be as descriptive as possible so we can provide you with an accurate quote. If you have any questions or need help, email us at info@bobkatprinting.com